FAQs

Simply browse through our collections, select your size, add the items to your cart, and proceed to checkout. You can pay securely using multiple payment options.

Yes, we ship worldwide! Shipping charges and delivery times will vary based on your location.

Orders are typically processed within 1-2 business days. Delivery within [country] takes 3-7 business days, while international deliveries take 7-14 business days, depending on customs clearance.

Yes, you will receive a tracking link via email/SMS once your order is dispatched.

We offer free shipping on orders above [amount]. For orders below this, a nominal shipping fee applies, calculated at checkout.

We accept returns within [X days] of delivery for unused, unwashed, and undamaged items with tags intact. Sale items may not be eligible for returns.

You can initiate a return or exchange by contacting us at businesskjt@gmail.com. Please include your order number and the reason for the return/exchange.

For returns due to incorrect or damaged items, we cover the shipping costs. For other reasons, return shipping charges will apply.

Refunds are processed within 7-10 business days after we receive the returned item(s).

We have a detailed size chart for each product. Refer to the chart and measure yourself to find your perfect fit.

We prioritize high-quality materials like [cotton, polyester blends, etc.] for comfort, durability, and sustainability. Specific details are mentioned on each product page.

For best results, wash your clothes in cold water and air-dry them. Avoid bleach and harsh detergents. Detailed care instructions are on the product label.

We restock popular items whenever possible. Follow us on Instagram @arkivesofficial_ or sign up for restock notifications on the product page.

We accept all major credit/debit cards, net banking, UPI, and digital wallets like [PayPal, Google Pay, etc.].

Yes, we use encrypted payment gateways to ensure your personal and payment details are secure.

Yes, we regularly offer discounts and promotions. Subscribe to our newsletter or follow us on Instagram @arkivesofficial_ for updates.

No, only one discount code can be applied per order.

You can reach us via email at businesskjt@gmail.com or call us at +918791100648. Our support team is available Monday to Friday, 11:00AM to 08:00PM.

If your order hasn’t been shipped yet, we can assist you in making changes. Contact us as soon as possible.

Yes, you can purchase gift cards for friends and family on our website.